MDC Internet User Privacy Policy
The Missouri Department of Conservation has created this privacy statement
in order to demonstrate our firm commitment to privacy.
Our policy is simple: we collect no personal information
about you unless you choose to provide it. We do not gather personal information
for the purpose of selling it to others. For details about how we
safeguard personal information, please read below.
Browsing (visiting our Web site)
Our web servers record your visit to our web site with the standard web
usage log (used by the vast majority of web servers). The web usage log
records your IP address, time of visit, the page you visited and the page
you came from.
No personal information is recorded in this log. If you, for example,
visit our site from America Online, the usage log only shows that someone
from America Online visited our web site -- not who visited our web site.
We use this information to help diagnose problems with our server, and
to administer our Web site as well as to generate statistics on the web
site's usage.
To ensure that our system remains available to all visitors, our operating
system tracks unauthorized attempts to upload or change information, or
otherwise cause damage.
While MDC will make every reasonable effort, as
described herein, to protect the privacy of your personal information,
MDC makes no warranty, express or implied, as to such information or
your use of our web site and any consequential or incidental damages that
may accrue therefrom.
Cookies (personalizing your Web site visit)
"Cookies" are bits of code that are saved on your computer by
your Web browser. They are set by web sites and can be used to personalize
your visit to a Web site or track your navigation of a Web site.
MDC may use cookies when you shop on an MDC site, such as the MDC
Nature Shop, the Seedling Order
Form, and the Permits page.
These pages may use "session cookies" which help keep track
of the items or transactions you are doing. The cookies are only active
while you are on the MDC site. They disappear once your transactions
are finished. No personal information (e.g., your mailing address, your
phone number, credit card information) is kept via cookies.
As we continue to improve the MDC web site, we may use persistent cookies
to help personalize your visit.
Web Forms
When you fill out web forms to correspond with us, we may request personal
information. We will indicate required information (such as your name
or mailing address) and optional information on forms where this information
is necessary.
Comment and Question Page
The MDC comment and question page requires
contact information like your name, e-mail and postal addresses and ZIP
code. This information is used to respond to your question or comment is
necessary. This personal contact information is not kept on file nor is
it recorded on this web server.
Your ZIP code helps us get your comments and questions to the right MDC
employee. We keep a record of zip codes so we can see which Missouri areas
send us questions or comments.
If you send us a question or comment is about the MDC Web site, we send
information about the Web page you visited prior to the comments form as
well as the your browse along with your comment or question. This helps
troubleshoot any problems with the MDC Web site.
E-mail
If you send us e-mail directly (and do not use our web comment forms),
the message will usually contain your return e-mail address. If you include
personal information in your e-mail, we may use that information in responding
to your request. E-mail is not necessarily secure or confidential, so you
should send only the information necessary to answer your question or process
your request.
Links to Other Sites
Our site provides links to other Web sites. The MDC privacy policy does not apply
to any of these external Web sites. Read the privacy policies of other
sites you visit. Be informed. You are the person best qualified to protect
your own privacy.
Missouri Sunshine Law
As a state agency, MDC is subject to Chapter 610 of the Revised Statutes
of Missouri, commonly known as the Sunshine Law. If an appropriate request
is made to this office for information that is subject to disclosure by
the Sunshine Law, MDC may be required to disclose the information requested,
even if it includes your personal information.
E-Commerce and Registrations
We take every effort to protect your privacy when you purchase products
and/or services from MDC. Detailed information is provided below:
Your Conservation ID number
Although you should not share your Conservation ID number with others,
we realize that this occurs when you register a party for waterfowl reservations
or managed deer hunts. Because of this, MDC does not treat your Conservation
ID number as private information.
When you register online for the waterfowl reservations and managed deer
hunts, you identify yourself and members in your party by using your Conservation
ID numbers. The Conservation ID number is the only identity number stored
on the Web site. When results of waterfowl registration or managed deer
hunt draws are made, you may enter your Conservation ID number and find
the result of your registration. Again, only the drawing results and the
Conservation ID number are stored on the Web site.
MDC uses your Conservation ID number to help us keep track of what Missourians
are requesting particular services without exposing private information
(such as name or home address) to the public.
For More Information
If you have any questions or comments about our privacy policy, you can
contact us on our comments page or write
us at:
Web development team
Missouri Department of Conservation
2901 W. Truman Blvd.
Jefferson City, MO 65102
Phone: (573) 751-4115 x3244
Fax: (573) 751-2260
Guarantee/Returns/Exchanges
We appreciate your support of Missouri Conservation and hope you enjoy the products your order from the MDC Nature Shop. If an item is defective or you are not satisfied for other reasons, you may return or exchange the item within 30 days, provided it is in new condition. We do allow items to be returned but you must contact our Distribution Center toll free (877) 521-8632. We will provide you with return information at that time. Items received must be received undamaged in order for us to either exchange or refund. Again, we will provide details on how to handle at the time you make contact with our representative.
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